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General

Technical

  • How to obtain WinMTR Logs
  • How to obtain game client logs
  • How to obtain DxDiag Logs
  • Unable to see Crest Images
  • Gods Have Disconnected You
  • Resolving d3dx9_42.dll is missing from your computer
See all 12 articles

Account

  • How to claim your rewards from the Web Inventory
  • Missing free game time after transferring
  • Missing character when logging in
  • Marketplace Refund Policy
  • Supported Countries
  • Settings Not Saving
See all 7 articles

In-game

  • Destroyed Items - Housing
  • The Second and Third Painting [Questline]
  • Costume Preview Non-Available
  • Missing Furniture or Invisible Items
  • Mounts and Duplicate Skills
  • Old Quests
See all 12 articles

Banwave Announcements

  • Banwave - March 23, 2023
  • Banwave - March 16, 2023
  • Banwave - March 9, 2023
  • Banwave - March 2, 2023
  • Banwave - February 23, 2023
  • Banwave - February 16, 2023
See all 15 articles
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ⓒ Copyright ⓒ 2021 Kakao Games Europe B.V. ⓒ 2019 XLGAMES Inc. ArcheAge has been licensed by XLGAMES Inc, ArcheAge and XLGAMES are trademarks of XLGAMES Inc.