In the case where you have purchased items that have been given back in the May Compensation wave, the Customer Support team will be glad to assist with the refund of duplicate/spare items you are now in possession of.
As much time has passed since the original removal in the Global One Build, we kindly request that the following information is submitted for each item:
Exact Item Name:
Currency Type Used: (Manastorm Crystals/Rosen Crystals/Credits/etc)
Amount of Currency:
Character name in possession of the item:
This will help is locate where the item is on your account and return/refund your spent currency for duplicate items.
Please place your duplicate items in your Main Inventory before sending your request. Items placed in a House or additional bag (such as a Costume Closet) may require additional responses from you.