How can we guide you?
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Technical
- How to obtain WinMTR Logs
- How to obtain game client logs
- How to obtain DxDiag Logs
- Unable to see Crest Images
- Gods Have Disconnected You
- Resolving d3dx9_42.dll is missing from your computer
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Account
- How to claim your rewards from the Web Inventory
- Missing free game time after transferring
- Missing character when logging in
- Marketplace Refund Policy
- Supported Countries
- Settings Not Saving
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In-game
- Destroyed Items - Housing
- The Second and Third Painting [Questline]
- Costume Preview Non-Available
- Missing Furniture or Invisible Items
- Mounts and Duplicate Skills
- Old Quests
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Banwave Announcements
- Banwave - May 25, 2023
- Banwave - May 18, 2023
- Banwave - May 11, 2023
- Banwave - May 4, 2023
- Banwave - April 27, 2023
- Banwave - April 20, 2023