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HOW CAN WE GUIDE YOU?
Announcements
UPDATES TO OUR TERMS OF USE (Nov 19th)
[FAQ] Game Questions/Other Issues
[FAQ] ArcheAge Game Data Transfer Application
Known Issues
Game crashes with DirectX 11 (Nvidia users)
Game not starting
Game Settings not saved
Transfer process has failed
Failed to Initiate the game launcher error
Account, Log-in and Launcher Issues
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Technical
ViolationType: 2 /EAC index access error
How to obtain WinMTR Logs
How to obtain game client logs
How to obtain DxDiag Logs
Unable to see Crest Images
Gods Have Disconnected You
See all 13 articles
Account
Supported Countries
Settings Not Saving
Characters Not Deleting
In-game
I've hit 10,000 Proficiency in my craft, why am I not gaining any more Proficiency?
I can't find my glider, where did it go?
Missing Plants, Trees or Livestock
Trade Pack Issues
How do I get my Scarecrow Garden back?
Quests Issues
Payment
Credits Shop Refund Policy
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